Refund Policy
Flyzafy Refund Policy
Effective Date: January 1, 2025
At Flyzafy, we strive to offer a smooth booking experience. Our refund policy outlines the terms under which refunds may be issued for flights, hotels, visa services, and other travel-related products. Please review the following sections for detailed information.
1. Flight Ticket Refunds
Refund Eligibility: Determined by the fare rules of the airline at the time of booking.
Non-Refundable Tickets: Generally not eligible for refunds unless the airline cancels or significantly alters the flight.
Refundable Tickets: Eligible for a refund after deducting applicable airline charges and Flyzafy service fees.
2. Hotel & Stay Refunds
Policy Dependence: Refunds are subject to each hotel's specific cancellation terms.
Non-Refundable Bookings: Some stays are fully non-refundable or include a cancellation penalty.
Processing Time: If a refund is applicable, it will typically be processed within 7–14 business days.
3. Visa & Travel Services Refunds
Visa Services: Visa application fees are non-refundable once processing has commenced.
Other Services: Refund terms for additional services (e.g., transfers, insurance) are specified at the time of purchase and may vary.
4. Refund Processing Time
Refunds generally take 7 to 21 business days to reflect, depending on your payment provider and banking timelines.
You will receive a confirmation email once your refund is successfully processed.
5. Service Fees
Flyzafy’s service fees are non-refundable under all circumstances.
Additional charges from airlines, hotels, or vendors may also apply.
6. Cancellations by Airlines or Hotels
In events where airlines or hotels initiate cancellations, Flyzafy will coordinate on your behalf to secure any eligible refunds in accordance with their policies.
7. Contact Us
For refund-related queries or to request a refund, please reach out to us with your booking details:
Email: support@flyzafy.com
Phone: +1-917-749-7729
Address: 229 Sheridan Ave, Brooklyn, NY 11208, USA