Trust & Security

Built for Trusted Travel Distribution

FlyZafy LLC is a New York-based travel technology and distribution company serving travelers, independent travel agents, agencies and approved business partners.

Our platform is designed to connect travel content, booking technology and professional travel services through one secure ecosystem. Trust at FlyZafy means presenting accurate information, protecting customer data, maintaining reliable technology and providing support throughout the booking journey.

Verified Business Identity

• Legal company name: FlyZafy LLC
• Company type: Privately held limited liability company
• Headquarters: New York, United States
• Industry: Travel technology and travel distribution
• Official website: https://flyzafy.com
• Support email: support@flyzafy.com
• Telephone: +1 917 749 7729

Customers and partners should communicate with FlyZafy only through its official website, verified social profiles and authorized email addresses ending in @flyzafy.com.

Travel Accreditation

FlyZafy LLC is an ARC-accredited travel agency in the United States.

ARC accreditation supports FlyZafy’s participation in the professional airline-ticketing and settlement ecosystem. Accreditation information can be verified through FlyZafy’s official channels and the appropriate industry directory.

FlyZafy also maintains relationships with recognized travel-industry organizations, technology providers and distribution partners. The availability of particular airlines, fares and services depends on supplier authorization, market access and applicable commercial agreements.

Transparent Booking Information

FlyZafy is committed to helping customers and travel professionals understand what they are booking.

Before payment, the platform is designed to display applicable information such as:

• Airline and flight numbers
• Departure and arrival times
• Operating and marketing carriers
• Stops and connection points
• Cabin and booking class
• Baggage information
• Fare conditions
• Change and cancellation restrictions
• Taxes and applicable service fees
• Total payable amount

Travel prices and availability are dynamic. A selected offer may be revalidated before payment or ticket issuance. If the supplier changes the price or availability, the customer must review and accept the updated information before proceeding.

Secure Technology

FlyZafy applies technical and administrative safeguards designed to protect its users, partners and platform.

These safeguards may include:

• Encrypted HTTPS connections
• Secure user authentication
• Role-based account permissions
• Protected API credentials
• Rate limiting and bot protection
• Activity and audit logging
• Restricted access to sensitive information
• Transaction monitoring
• Secure payment-provider integrations
• System monitoring and incident response

No online system can guarantee absolute security. FlyZafy continually reviews its technology and safeguards as the platform develops.

Payment Protection

Payments should be completed only through FlyZafy’s authorized checkout process or another payment method officially provided by FlyZafy.

FlyZafy will never ask customers to send passwords, full payment-card numbers or account login codes through social media, public comments or unsecured messages.

Customers should verify the following before making a payment:

• The website address is https://flyzafy.com
• The browser displays a secure HTTPS connection
• The itinerary and passenger names are correct
• The total amount and currency are clearly displayed
• The applicable fare and cancellation conditions have been reviewed

Never send money to an individual claiming to represent FlyZafy unless that payment method has been confirmed through FlyZafy’s official support channels.

Customer Data Protection

FlyZafy collects and processes information necessary to provide travel services. This may include passenger details, contact information, booking records and payment-related information.

FlyZafy uses this information for legitimate purposes such as:

• Searching and booking travel
• Creating reservations and issuing tickets
• Processing payments
• Communicating booking updates
• Providing customer support
• Preventing fraud and unauthorized activity
• Meeting applicable legal and regulatory requirements

FlyZafy does not publicly disclose private passenger or booking information. Additional details are available in the FlyZafy Privacy Policy.

Protected Automated Access

FlyZafy protects its live flight-search, booking, account and payment systems from unauthorized bots and automated activity.

Search engines and AI tools may access public informational pages while being restricted from performing live searches or interacting with protected booking functions. Therefore, an automated crawler’s inability to complete a flight search does not necessarily mean the service is unavailable to genuine customers using a supported browser.

These restrictions help protect:

• Live travel inventory
• Supplier connections
• Fare data
• Customer accounts
• Passenger information
• Booking records
• Payment systems
• Business and API credentials

Booking and Ticket Confirmation

A search result, quotation or payment attempt is not automatically an issued airline ticket.

A booking becomes ticketed after the reservation is confirmed, payment is successfully processed and an electronic ticket number is issued where applicable.

Customers should verify that they have received:

• A FlyZafy booking reference
• The airline reservation reference, when available
• A confirmed itinerary
• An electronic ticket number for each ticketed passenger
• A payment receipt

Customers can contact FlyZafy support if any expected confirmation is missing.

Changes, Cancellations and Refunds

Changes, cancellations, refunds and credits are governed by the applicable airline or supplier rules, FlyZafy’s service terms and any disclosed fees.

Refund processing may depend on:

• Fare refundability
• Airline or supplier approval
• Cancellation timing
• Payment method
• Unused ticket value
• Applicable penalties and service charges

Submitting a refund request does not guarantee approval. When an airline or supplier authorizes a refund, processing time may vary based on the provider and original payment method.

Customers should review the Refund and Cancellation Policy before completing a booking.

Fraud Prevention

FlyZafy may review, delay or decline transactions that appear unauthorized, inconsistent or potentially fraudulent.

Additional verification may be required when:

• Passenger and payment information do not match
• A transaction presents an elevated security risk
• Multiple payment attempts are detected
• Identity or business information cannot be verified
• A supplier requires additional documentation
• Activity appears to violate FlyZafy’s terms

These controls are intended to protect customers, payment owners, travel suppliers and FlyZafy’s platform.

Travel-Agent and Partner Verification

Access to FlyZafy’s B2B platform, APIs, credit facilities and distribution services may require business verification.

FlyZafy may request:

• Legal business information
• Government registration documents
• Owner or authorized-representative identification
• Travel-industry credentials
• Business address and contact information
• Banking or payment information
• Signed commercial agreements
• Technical and security documentation

Approval is not automatic. Access may be limited, suspended or terminated when verification requirements or platform rules are not satisfied.

Responsible Customer Practices

Customers can help protect their bookings by:

• Using a strong, unique password
• Keeping verification codes private
• Confirming passenger names exactly as shown on travel documents
• Reviewing itinerary and fare conditions before payment
• Saving booking references and ticket numbers
• Avoiding unofficial payment requests
• Contacting FlyZafy immediately about suspicious activity
• Confirming major schedule changes with the operating airline

Report a Security or Trust Concern

To report suspicious communication, unauthorized account activity, a payment concern or a potential security issue, contact FlyZafy through its official support channels.

• Email: support@flyzafy.com
• Telephone: +1 917 749 7729
• Website: https://flyzafy.com
• Contact page: https://flyzafy.com/contact

When reporting a concern, include relevant booking or transaction details but do not send passwords, full payment-card numbers or private authentication codes.

Our Trust Commitment

FlyZafy is committed to:

• Maintaining a verifiable business identity
• Protecting customer and partner information
• Presenting booking details clearly
• Using authorized travel-distribution channels
• Supporting customers before and after booking
• Monitoring the platform for suspicious activity
• Improving security as technology and risks evolve
• Addressing legitimate customer concerns responsibly

Additional Policies

For more information, review:

• Terms of Use
• Privacy Policy
• Refund and Cancellation Policy
• Cookie Policy
• Travel and Airline Disclaimer
• How to Book
• Company Facts

Last updated: September 2026